Adding your Jeton Card is easy

Yes you can! Here are the 2 different ways to add; 1- Login to your Jeton Account, go to Jeton Card Page, click “Show Card Details” or “Manage”. You will see "Add to Apple Wallet" button, then follow the flow. 2- Find “Wallet” feature under the “Setting” menu in your phone. Click “Add new card”. You can manually add your card into wallet or redirect yourself to the App again.

Yes you can. You can take action about your tokens (DPAN) individually. Under “Show Card Details” or “Manage” you will see your Devices where your Jeton Card has been added. You will also see status of your “Token” as “Active” or “Suspended”. <br>You can change this status by using enable/disable button on the screen. You should wait few seconds after changing this button. If you click enable/disable button repeatedly, you may lock the system. We recommend you wait few seconds after each attempt. You will see notification on the top after the completion of the action. Action on your Tokens doesn’t affect your Card.

Yes, as like your physical/virtual card (FPAN), you can take similar action for your Token (DPAN) into Wallet. Please check previous answer, it describes the function.

Yes you can. You can take action about your tokens (DPANs) individually. Under “Show Card Details” or “Manage” you will see your Devices where your Jeton Card has been added. You will also see “Remove the card from Apple Pay” button under each added device.<br> Delete action is undone, when you delete a Token, you need to add your Card (FPAN) into Wallet again.<br> Also please note that, after Delete action, you will see your Card as “Unavailable” under the Setting/Wallet menu. You might remove from there too.<br> Action on your Tokens doesn’t affect your Card.

Yes you can add your card (FPAN) again.

Deleted/removed cards can't be resumed, only suspended cards can. But you can add your card again.

Yes, you can. Actions on your Token (DPAN) doesn’t affect your Card (FPAN).

Yes. To be able to use your Tokens (DPANs) your main Card (FPAN) should be available to use.

Your card should be (temporarily) closed/blocked and hence cannot be used, please activate/unfreeze it and try again.

Tick indicates that terminal can read your token. Approve/Decline message comes after according to card availability controls.

Yes you will see declined/approved transaction notification in your main screen. Also you can check your transactions under the Jeton app/transaction list.

Yes you can add as long as the Issuer supports.

No. Any card added to your Watch app is treated independently to the card(s) on your other devices.

Yes. The cards on your Apple Watch will be removed if your watch is unpaired from your iPhone.

You can suspend/delete token (added card) through iCloud or we can do it on your behalf.<br> You can continue to use your physical card, and add again into your new iPhone.

Please contact with our Customer Support team by phone or by clicking Support chat icon on Jeton page. They will take necessary action.